1. Scope and current website
This policy applies to information handled by Lady Luck Notary through this website and in connection with inquiries and requested services. It does not replace the privacy terms of a title company, signing service, government agency, remote-notarization platform, shipping carrier, or other organization involved in a transaction.
Information sent through the appointment form
The appointment request form sends the information you enter to Lady Luck Notary through the website host and transactional email provider. The form does not create a confirmed booking. A member of the team must contact you to confirm the service, documents, identification, location, timing, travel, and cost before anything is scheduled. The website currently has no customer accounts, connected scheduler, payment processor, or analytics service.
2. Website technical information
The website host may process routine technical information needed to deliver and protect the site, such as an Internet Protocol address, browser and device type, requested page, referring page, and request timestamp. The site loads font files from Google Fonts, so your browser may connect to Google when a page loads.
Lady Luck Notary does not currently place analytics or advertising cookies through this website. Browser, network, and hosting providers may use technologies necessary to operate their own services under their policies.
3. Inquiry and appointment information
When you call, email, or use the appointment request form, you may provide your name, phone number, requested service, preferred date and time window, service location, document count, a description of the appointment need, and apostille details when applicable. Lady Luck Notary uses that information to evaluate and respond to the request. Please provide only what is reasonably needed at that stage.
Do not send Social Security numbers, full financial account numbers, medical records, copies of identification, or complete document packages unless Lady Luck Notary or the organization directing the transaction confirms that the information is needed and provides an appropriate delivery method.
4. CRM and accounting information
Notary Assist is Lady Luck Notary's final customer-relationship and accounting record. Information recorded there may include contact and appointment details, service history, agreed charges, payment status, business communications, and notes reasonably needed to coordinate or document the service. The exact information recorded depends on the transaction.
Accounting and business records are separate from the Nevada notary journal and from copies of the document presented for notarization.
5. Mandatory Nevada notary journal
Nevada law requires a notary public to record each notarial act in a journal at the time it is performed. Under NRS 240.120, an entry includes the fee charged, if any; document title; date; signer name and signature, subject to a limited exception; a description of the identification evidence; whether an oath was administered; and the type of notarial certificate.
The journal is a legally required notarial record, not a customer source-document file. Nevada law requires it to be kept securely when not in use, makes it open to public inspection, permits certified-copy requests upon payment of the statutory fee, and requires each journal to be retained until seven years after the notary ceases to be a notary.
Because journal access and retention are controlled by law, a request to delete or restrict a journal entry may not be available.
6. Customer documents and temporary custody
To perform a requested service, Lady Luck Notary may temporarily receive, download, print, transport, review for notarial completeness, scan, transmit, or return customer documents. These may contain signatures, addresses, transaction details, financial information, health information, or other sensitive content supplied by the customer or commissioning party.
Lady Luck Notary does not use customer documents to provide legal advice, choose the document, or evaluate its legal effect. Access and handling are limited to what is reasonably needed to coordinate and perform the requested service, follow authorized instructions, correct an execution issue, maintain an appropriate business record, or meet a legal obligation.
Do not assume that every copy disappears immediately after an appointment. Whether a working copy, attachment, scan, or printed page remains for any period depends on the service, the delivery channel, instructions from the commissioning party, technical systems used, and applicable recordkeeping needs.
7. Loan packages, apostille assistance, and RON records
Loan packages and scanbacks
For a loan or real estate signing, a title company, lender, signing service, or other commissioning party may provide documents and instructions. Lady Luck Notary may print the package, supervise signing within the notary's permitted role, create required scanbacks, and return documents through the directed delivery method. The commissioning party's systems and instructions may determine what records it receives or retains.
Apostille-related documents
Apostille assistance may require Lady Luck Notary to receive, transport, transmit, or return original documents or copies and to share necessary information with government offices, couriers, or other providers involved in the requested process. Lady Luck Notary assists with or facilitates the process and does not issue apostilles or government authentications.
Remote Online Notarization
If Remote Online Notarization is available, the selected platform will collect and process information needed for identity verification, electronic signing, the notarial act, and required records under its own privacy terms. Nevada law requires an audio-video recording of each electronic notarial act performed using audio-video communication and requires that recording to be kept for at least seven years, even if the act is not completed. See NRS 240.1995. Call to confirm current RON availability and the platform in use.
8. How information is used
Lady Luck Notary may use information to:
- respond to an inquiry and determine whether a requested service can be provided;
- confirm documents, identification, signers, witnesses, location, travel, timing, and total cost;
- schedule, prepare for, perform, document, and follow up on a service;
- communicate with the customer, commissioning party, document recipient, or service provider;
- maintain required notarial, business, accounting, and security records;
- address errors, disputes, suspected fraud, safety concerns, or legal obligations; and
- operate and protect the business and website.
9. Sharing, sale, and third-party providers
Lady Luck Notary does not sell personal information. Information may be disclosed when reasonably needed to perform a requested service, follow authorized transaction instructions, operate the business, comply with law or legal process, protect rights or safety, investigate suspected fraud, or resolve a dispute.
Depending on the service, recipients may include Notary Assist, the website and email providers, a title company, lender, signing service, document recipient, RON platform, government office, courier, printing or scanning provider, professional adviser, insurer, or other provider involved in the request. Each independent third party may process information under its own terms and privacy policy.
10. Physical and electronic safeguards
Lady Luck Notary uses reasonable physical, administrative, and electronic measures appropriate to the information and service involved. Measures may include controlling access to records and documents, keeping the notary journal secure when not in use, using available account and device protections, and choosing delivery methods suited to the transaction.
No storage, transmission, transport, or security method is completely secure. Customers and commissioning parties should avoid sending sensitive information through an unapproved channel and should promptly report a suspected misdelivery or unauthorized disclosure.
11. Retention and secure disposal
Retention depends on the record and the reason it was created. Information may be maintained as reasonably needed for the service, customer or commissioning-party instructions, mandatory notary records, accounting, disputes, security, insurance, legal compliance, and other legitimate business obligations. Lady Luck Notary does not state one retention period for every category because those requirements differ.
When Lady Luck Notary decides that a record containing personal information will no longer be maintained, reasonable measures are used to make the information unreadable or undecipherable, as applicable. Disposal may be delayed or restricted when preservation is required by law or reasonably needed for an unresolved obligation. This does not apply to the Nevada notary journal or RON records during their mandatory retention periods.
12. Privacy choices and contact methods
You may ask whether Lady Luck Notary maintains contact or business information about you and request access, correction, or deletion. A request may be limited or denied when identity cannot be verified, the information belongs to another party, or retention or disclosure is required or permitted by law, transaction instructions, accounting, security, dispute, or other legitimate obligations.
To make a privacy request, call (702) 479-0791 or email support@ladylucknotary.com. Please do not include sensitive documents in the initial message.
Children's privacy
This website is not directed to children under 13 and does not knowingly collect information from children through the website. Information about a minor may still appear in a document or service record when an adult or authorized organization requests a lawful service involving that document.
13. Changes to this policy
This policy may be updated as services, systems, legal requirements, and data practices change. Material revisions will be posted on this page with a revised effective date. The policy should be reviewed before any connected form, scheduler, payment processor, analytics service, or RON platform is enabled.